Unisex Padel Hoodie "Team Belgium"

In compliance with the General Product Safety Regulation (GPSR), SINDEN VENTURES LIMITED guarantees that all consumer products offered in this store are safe and comply with applicable European Union standards and requirements.

All products have been evaluated to ensure their conformity with current European safety regulations.

The products offered in this store are intended exclusively for adults and teenagers.

Our products comply with the safety and control requirements established by European Union regulations, including, but not limited to:

• Flammability requirements
  
• Formaldehyde control
  
• Azo dyes
  
• Lead and cadmium
  
• Mercury and nickel
  
• Bisphenols and phthalates
  
• Organotin
  
• Polycyclic aromatic hydrocarbons
  
• Small parts, sharp edges and points
  

In accordance with current legislation in the European Union, all products come with a 2-year legal guarantee from the date of delivery.

The warranty covers manufacturing defects or conformity issues, provided that the product has been used according to its intended use and has not suffered damage due to misuse, normal wear and tear, or incorrect handling.

For any questions, incidents, or concerns related to product safety, you can contact our authorized representative in the European Union:

Email: gpsr@sindenventures.com

Address: Markou Evgenikou 11, Mesa Geitonia, 4002, Limassol, Cyprus

For any additional questions regarding the safety or warranty of our products, you can write to us at smashsquad.app@gmail.com

All our products are made on demand specifically for each customer. The total delivery time includes production time and shipping time.

Production time is usually 2 to 5 business days, although it may vary during periods of high demand.

Estimated delivery times

• Spain (Peninsular) 🇪🇸: 6 to 12 business days
• Spain (Balearic Islands) 🇪🇸: 8 to 20 business days
• Spain (Canary Islands, Ceuta, and Melilla) 🇪🇸: 8 to 22 business days
• European Union 🇪🇺: 6 to 12 business days
• International shipping 🌍: 10 to 22 business days

The times indicated are estimates and may vary depending on the destination, product, periods of high demand, customs processes, or circumstances external to the transport service.

Once the order has been shipped, you will receive an email with tracking information so that you can check the status of the shipment at all times.

It is the customer's responsibility to ensure that the shipping address is correct before completing the order. We are not responsible for orders shipped to incorrect addresses provided by the customer.

For international orders, customs duties, import taxes, or other additional charges may apply. These costs are the responsibility of the customer.

We are not responsible for delays caused by transport companies, customs processes, weather conditions, or other circumstances beyond our control.

If your order arrives damaged or you do not receive it within a reasonable time after the estimated delivery date, contact us at smashsquad.app@gmail.com indicating your order number and, if possible, photographs of the product or packaging.

All our products are manufactured on demand specifically for each customer. For this reason, we do not accept returns or exchanges, except in the cases detailed below:

Returns are not accepted for:

• Incorrect size chosen by the customer
  
• Change of mind
  
• Order placed by mistake
  
• Minimum color variations compared to the screen
  

We recommend carefully reviewing the size guide before completing your purchase.

Returns or replacements are only accepted if the product has:

• Manufacturing defects
  
• Damage during transport
  
• Error in the product received (incorrect model, size, or design)
  

You must contact us within a maximum of 14 calendar days from the receipt of the order, including:

• Order number
  
• Clear photographs of the problem
  
• Description of the defect or error
  

Once the case has been reviewed, we can offer:

• Product replacement at no cost, or
  
• Full refund, as appropriate
  

It will not be necessary to return the defective product unless expressly indicated.

For any incident and/or to initiate a return, you can contact us at: smashsquad.app@gmail.com

We do not accept returns of products damaged by misuse or normal wear and tear after use.